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Frequently Asked Questions

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What happens if I have more than 100k MAU?

You will be upgraded automatically to Essential+. Do check out our Pricing for more details.

What is the difference between Essential, Essential+ & Enterprise?

Essential gives you the key features needed to run ROAS campaigns while Enterprise offers the full suite of Cost Center’s features for a complete UA management. Read more about the features here.

How can I upgrade to a higher tier?

You will be upgraded to Essential+ tier if your organisation has reached the limit for Essential. Please email us if you’d like to upgrade to Enterprise.

How long does it take to set up on Cost Center?

Cost Center is seamlessly integrated with many ad networks and services. Setting up of a new account will only take less than an hour.

Can I cancel my subscription anytime?

Kindly refer to our Terms and Conditions for subscription plan cancellation.

Will my data be shared with others?

No, Cost Center strictly complies with the Australian Privacy Principles and the Privacy Act 1988 (Cth) (Privacy Act), which governs the way private sector organisations collect, use, keep secure and disclose Personal Information or Personal Data.

When do I get billed?

Depending on your subscription, billing will either be pre or post-paid.

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